Terms & Conditions

Welcome to OGG Food. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from oggfood.com, you agree to abide by the following terms. Please read them carefully.

1. General Information

This website is operated by OGG Food. Throughout the site, the terms “we”, “us” and “our” refer to OGG Food. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions.

We reserve the right to update, change or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.

2. Eligibility

To purchase from our website, you must be at least 18 years of age or have parental consent. By using this site, you confirm that you meet these requirements.

3. Products and Orders

  • All our products are intended for external use only.
  • Results may vary from person to person depending on skin type, usage, and other factors.
  • We reserve the right to limit the quantities of any products or services we offer.
  • All descriptions of products or pricing are subject to change at any time without notice.

4. Pricing and Payment

  • All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • We accept payments via secure payment gateways including UPI, net banking, debit/credit cards, and cash on delivery (COD).
  • In case of a payment failure or error, please contact your payment provider or reach out to us at support@oggfood.com.

5. Shipping and Delivery

  • Orders are typically processed within 1–2 business days and delivered within 3–7 business days depending on your location.
  • Shipping details, including tracking information, will be shared once your order is dispatched.
  • For more information, please refer to our Delivery Policy.

6. Returns and Refunds

Due to the nature of our products, we do not accept returns once the seal is broken or the product is used.
If you receive a damaged, expired, or incorrect item, please contact us within 48 hours of delivery with photos at support@oggfood.com.

Read our full Refund Policy for more details.

7. User Conduct

You agree not to:

  • Use the website for any unlawful purpose
  • Violate any international, federal, or local regulations
  • Attempt to interfere with our site’s security or functionality

Any breach of these terms may result in immediate termination of your access.

8. Intellectual Property

All content on this website, including images, text, logos, graphics, and product information, is the property of OGG Food and is protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

OGG Food is not liable for any direct, indirect, incidental, or consequential damages that may arise from the use of our products or website. Always conduct a patch test before full use and consult with a healthcare provider if you have sensitive skin or medical concerns.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.